Terms and Conditions

Terms and Conditions and Customer Information

I. General Terms and Conditions

§ 1 Basic Provisions

(1) The following terms and conditions apply to contracts that you enter into with us as the provider (Havoc Distribution GmbH) via the website https://little-boards.com. Unless otherwise agreed, the inclusion of your own terms and conditions is objected to.

(2) A consumer in the sense of the following regulations is any natural person who enters into a legal transaction for purposes that can predominantly be attributed neither to their commercial nor to their independent professional activity. An entrepreneur is any natural or legal person or a partnership with legal capacity who, when concluding a legal transaction, acts in the exercise of their independent professional or commercial activity.

§ 2 Conclusion of the Contract

(1) The subject of the contract is the sale of goods and/or the provision of assembly services.

(2) By placing the respective product on our website, we are already making you a binding offer to conclude a contract via the online shopping cart system under the conditions specified in the item description.

(3) The contract is concluded via the online shopping cart system as follows:
The goods intended for purchase are placed in the “shopping cart”. You can view the “shopping cart” using the corresponding button in the navigation bar and make changes there at any time.
After clicking the “checkout” button or “proceed to order” (or similar designation) and entering your personal data as well as the payment and shipping terms, you will finally be shown the order data as an order overview.

If you use an instant payment system (e.g. PayPal (Express/Plus/Checkout), Amazon Pay, Sofort, giropay) as the payment method, you will either be directed to the order overview page in our online shop or to the website of the provider of the instant payment system.
If you are redirected to the respective instant payment system, make the appropriate selection or enter your details there. Finally, on the website of the provider of the instant payment system or after you have been directed back to our online shop, you will be shown the order data as an order overview.

Before submitting the order, you have the opportunity to review the information in the order overview, change it (also via the browser’s ‘back’ function) or cancel the order.

By submitting the order via the corresponding button (“order with obligation to pay”, “buy” / “buy now”, “order with obligation to pay”, “pay” / “pay now” or similar designation), you legally accept the offer, thereby concluding the contract.

(4) Your inquiries for the preparation of an offer are non-binding for you. We will make you a binding offer in text form (e.g. by email), which you can accept within 5 days (unless otherwise stated in the respective offer).

(5) The processing of the order and transmission of all information necessary in connection with the conclusion of the contract is partly automated by email. You must therefore ensure that the email address you have stored with us is correct, that the receipt of emails is technically guaranteed and not prevented by SPAM filters in particular.

§ 3 Individually Designed Goods

(1) You will provide us with the appropriate information, texts, or files required for the individual design of the goods via the online ordering system or by email at the latest immediately after concluding the contract. Our specifications for file formats must be observed.

(2) You commit to not transmitting any data whose content violates the rights of third parties (especially copyrights, name rights, trademark rights) or existing laws. You expressly indemnify us against all claims made by third parties in this context. This also applies to the costs of legal representation required in this context.

(3) We do not check the transmitted data for content accuracy and therefore assume no liability for errors.

§ 4 Performance of Assembly Services

(1) Insofar as assembly services are the subject of the contract, we owe the assembly work resulting from the service description. We perform these to the best of our knowledge and belief personally or through third parties.

(2) The services are provided at the agreed times.

(3) You are obliged to cooperate. In particular, at the time of the provision of assembly services, you must provide the opportunity to access the premises in a walkable and reasonably hazard-free condition. Furthermore, you are obliged to provide us with electrical energy and, if necessary, water as required. We are entitled to terminate the part of the contract for the provision of assembly services in accordance with § 643 BGB (German Civil Code) if you do not fulfill your cooperation obligations. For this purpose, we will set you an appropriate deadline during which you can catch up on the necessary cooperation services.

(4) If you exercise your right of termination according to § 648 S. 1 BGB, we can demand 10% of the agreed remuneration as a lump sum compensation if the execution has not yet begun. However, this only applies if the statutory right of withdrawal exists if you only exercise your right of termination after the withdrawal period has expired. You reserve the right to prove that we actually incurred no or significantly lower costs.

§ 5 Special Agreements on Offered Payment Methods

(1) Payment via SOFORT / Instant bank transfer

When selecting the payment method Sofort / Instant bank transfer, payment processing is carried out by the payment service provider Sofort GmbH (Theresienhöhe 12, 80339 Munich, Germany; “SOFORT”). Sofort GmbH is a company of the Klarna Group (Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden). The prerequisite for using the payment method via SOFORT is that you have an online banking account that is activated for this purpose. During the payment process as part of the order, you must authenticate yourself accordingly and confirm the payment instruction to SOFORT. Your bank account will be debited immediately after placing the order. You can find more information about SOFORT at https://www.klarna.com/sofort/.

§ 6 Right of Retention, Retention of Title

(1) You can only exercise a right of retention insofar as it concerns claims from the same contractual relationship.

(2) The goods remain our property until full payment of the purchase price.

§ 7 Warranty

(1) The statutory liability for defects applies.

(2) As a consumer, you are requested to check the goods immediately upon delivery for completeness, obvious defects, and transport damage and to notify us and the carrier of any complaints as soon as possible. Failure to do so will have no effect on your statutory warranty claims.

(3) If a characteristic of the goods deviates from the objective requirements, the deviation shall only be deemed agreed if you were informed of the same by us before submitting the contract declaration and the deviation was expressly and separately agreed between the contracting parties.

§ 8 Choice of Law, Place of Performance, Jurisdiction

(1) German law applies. For consumers, this choice of law only applies to the extent that it does not withdraw the protection provided by mandatory provisions of the law of the country of the consumer’s habitual residence (principle of favorability).

(2) The place of performance for all services from the business relationships existing with us as well as the place of jurisdiction is our registered office, insofar as you are not a consumer but a merchant, a legal entity under public law or a special fund under public law. The same applies if you do not have a general place of jurisdiction in Germany or the EU, or if the place of residence or habitual abode is not known at the time the lawsuit is filed. The authority to also call upon the court at another legal venue remains unaffected by this.

(3) The provisions of the UN Convention on Contracts for the International Sale of Goods explicitly do not apply.

II. Customer Information

1. Identity of the Seller

Little Boards Skateboards
is a brand of
Havoc Distribution GmbH
Blücherstraße 36
10961 Berlin
Germany
Phone: +493043201790
Email: mail@havoc-distribution.com

Alternative Dispute Resolution:
The European Commission provides a platform for online dispute resolution (OS platform), which can be accessed at https://ec.europa.eu/odr.

We are neither willing nor obligated to participate in dispute resolution proceedings before consumer arbitration boards.

2. Information on the Conclusion of the Contract

The technical steps for concluding the contract, the conclusion of the contract itself and the correction options are carried out in accordance with the regulations “Conclusion of the Contract” in our General Terms and Conditions (Part I.).

3. Contract Language, Contract Text Storage

3.1. The contract language is German.

3.2. The complete contract text is not stored by us. Before sending the order via the online shopping cart system, the contract data can be printed out or electronically saved using the browser’s print function. After we receive the order, the order data, the legally required information for distance contracts and the General Terms and Conditions will be sent to you again by email.

3.3. For quote requests outside of the online shopping cart system, you will receive all contract data within a binding offer in text form, e.g. by email, which you can print out or save electronically.

4. Codes of Conduct

4.1. We have submitted to the Buyer Seal quality criteria of Händlerbund Management AG, which can be viewed at: https://www.haendlerbund.de/de/downloads/kaeufersiegel/kaeufersiegel-zertifizierungskriterien.pdf.

4.2. We have submitted to the quality criteria of Trusted Shops GmbH, which can be viewed at: https://www.trustedshops.com/tsdocument/TS_QUALITY_CRITERIA_de.pdf

5. Essential Characteristics of the Goods or Service

The essential characteristics of the goods and/or service can be found in the respective offer.

6. Prices and Payment Modalities

6.1. The prices listed in the respective offers as well as the shipping costs represent total prices. They include all price components including all applicable taxes.

6.2. The shipping costs incurred are not included in the purchase price. They can be viewed via an appropriately labeled button on our website or in the respective offer, are shown separately during the ordering process and are to be borne by you additionally, unless free delivery has been promised.

6.3. If the delivery is made to countries outside the European Union, we may incur unreimbursable additional costs, such as duties, taxes or money transfer fees (transfer or foreign exchange fees charged by the banks), which are to be borne by you.

6.4. Any costs incurred for the transfer of money (transfer fees or exchange rate fees of the credit institutions) are to be borne by you in cases where the delivery is made to an EU Member State, but the payment was initiated outside the European Union.

6.5. The payment methods available to you are shown under an appropriately labeled button on our website or in the respective offer.

6.6. Unless otherwise stated for the individual payment methods, the payment claims from the concluded contract are due for payment immediately.

7. Delivery Conditions

7.1. The delivery conditions, delivery date and any existing delivery restrictions can be found under an appropriately labeled button on our website or in the respective offer.

7.2. As a consumer, it is legally stipulated that the risk of accidental loss and accidental deterioration of the sold item during shipping only passes to you upon delivery of the goods, regardless of whether the shipment is insured or uninsured. This does not apply if you have independently commissioned a transport company not designated by the seller or another person designated to carry out the shipment.

8. Statutory Warranty Rights

The liability for defects is governed by the “Warranty” provision in our General Terms and Conditions (Part I).

9. Termination

9.1. Information on termination of the contract and the termination conditions can be found in the regulations on “Assembly Services” in our General Terms and Conditions (Part I) as well as in the respective offer.

These Terms and Conditions and customer information were created by the IT law specialists of the Händlerbund and are constantly checked for legal compliance. The Händlerbund Management AG guarantees the legal security of the texts and is liable in case of warnings. For more information, please visit: https://www.haendlerbund.de/de/leistungen/rechtssicherheit/agb-service.